Support Coordinator

Job Summary

A company is looking for a Support Coordinator responsible for assisting care/case managers with non-clinical activities.

Key Responsibilities

• Provide customer service related to authorizations, care coordination, and member outreach
• Manage communications with providers regarding authorizations and referrals
• Document member information according to internal procedures and comply with HIPAA regulations

Required Qualifications

• High School diploma or GED from an accredited institution
• Prior experience in a customer service environment
• Working experience in a fast-paced environment
• Proficient in Microsoft Office Suite applications including Excel, Word, and Outlook