Technical Account Manager

Job Summary

A company is looking for a Strategic Technical Account Manager - East.

Key Responsibilities

• Own the post-sale technical relationship with customers and provide strategic guidance
• Build and maintain positive customer relationships through regular meetings and collaboration with cross-functional teams
• Identify and manage customer risks, train customers on product usage, and gather feedback for product improvements

Required Qualifications

• Minimum 4 years of customer-facing experience in cybersecurity software or technology
• Hands-on experience with technologies in Endpoint Security, Network Security, Vulnerability Management, and SaaS Security
• Strong understanding of internet protocols, data formats, and networking components
• Familiarity with common Security and Compliance frameworks such as NIST, ISO, and PCI DSS
• Self-motivated with a customer-focused approach and strong ownership of results