Technical Solutions Manager

Job Summary

A company is looking for a Technical Solutions Manager to join their Support team.

Key Responsibilities

• Lead client-facing technical service engagements, providing strategic consulting and hands-on implementation of SaaS management automations and integrations
• Design and implement custom solutions using RESTful APIs, RPA tools, and scripting languages for data automation and workflow optimization
• Build and structure a new service offering, managing billable service hours and project deliverables to ensure high-quality outcomes

Required Qualifications

• 3+ years of direct client-facing experience in technical consulting, solutions engineering, or implementation services within a B2B SaaS environment
• Strong proficiency with RESTful APIs, including integration design and troubleshooting
• Hands-on experience with RPA tools and programming experience with Python
• Proven track record of managing complex technical projects from conception to delivery
• Self-starter mentality with comfort operating in ambiguous environments