Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer to assist customers with their deployments and improve product processes.

Key Responsibilities

• Resolve a wide range of issues with customer deployments
• Contribute to process development and improve team efficiency
• Communicate product feedback to the Engineering team and enhance product documentation

Required Qualifications

• Excitement for learning about streaming data and the Data Stream Platform
• Strong debugging skills for troubleshooting external software systems
• Proficiency in Java or Scala
• Experience in diagnosing and resolving customer issues
• Operational knowledge of Java applications or experience with distributed systems is a plus