Job Summary
A company is looking for a Social Media Community Manager (Nightshifts) - US English.
Key Responsibilities
- Respond to consumer queries and complaints while engaging with the online audience
- Ensure brands connect with their communities and build positive associations
- Utilize knowledge of best practices across social platforms to provide authentic customer interactions
Required Qualifications, Training, and Education
- Strong US English written skills for crafting engaging social media responses
- Experience in engagement, social customer care, or community management with a brand or digital agency
- Knowledge of various social media platforms and current trends
- Confidence with digital technology and various tech tools
- Self-motivated and comfortable working remotely
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