Vice President of Post Sales

Job Summary

A company is looking for a Vice President of Post Sales to lead and scale their post-sales organization during a critical growth phase.

Key Responsibilities

• Transform the post-sales motion into a scalable engine for customer outcomes and revenue growth
• Unify and lead a team of over 40 professionals across various post-sales functions
• Design and implement premium service tiers and monetization strategies for training and support

Required Qualifications

• Proven track record of scaling ARR from tens to hundreds of millions
• 8+ years of post-sales leadership experience in enterprise SaaS or fintech
• Experience in growing customer bases from hundreds to thousands
• Successful monetization of post-sales functions and creation of new revenue streams
• Strong background in implementing change management at scale