Account Director

Job Summary

A company is looking for an Account Director responsible for enhancing customer relationships and driving sales results.

Key Responsibilities

• Manage and optimize the overall customer experience to nurture relationships and influence decision-makers
• Collaborate with partners to implement a solutions-oriented approach for upselling and minimizing churn
• Effectively manage accounts, develop strategies, and provide accurate sales forecasts to inform management decisions

Required Qualifications

• Bachelor's degree with 8+ years of related experience, or a Master's degree with 6+ years, or a PhD with 3+ years of experience
• Knowledge of software solutions and ability to identify customer needs
• Experience in account management with a focus on customer success and renewals
• Understanding of economic drivers and industry trends to drive business opportunities
• Ability to communicate effectively in the native language of the assigned territory