Account Manager

Job Summary

A company is looking for an Account Manager to join their Small Medium Business team.

Key Responsibilities

• Manage a portfolio of B2C seller accounts, acting as a trusted advisor
• Build and maintain strong client relationships and develop personalized account plans
• Conduct performance reviews and collaborate with internal teams to enhance seller experience

Required Qualifications

• 2-3+ years of experience in account management, client services, or customer success
• Proven ability to manage multiple accounts in a fast-paced environment
• Strong analytical skills with a focus on delivering measurable results
• Tech-savvy and comfortable using CRM systems and productivity tools
• Associate's degree required; Bachelor's degree preferred or equivalent relevant experience