Bilingual Benefits Customer Service Rep

Job Summary

A company is looking for a Benefits Customer Service Representative - Bilingual.

Key Responsibilities

• Assist Spanish and English-speaking clients with enrollment and updates to health care and pension plans
• Provide customer service in a remote environment while safeguarding confidential information
• Document calls and maintain accurate case notes, participating in team meetings and training

Required Qualifications

• High School degree required
• Experience in a customer service environment is necessary
• Excellent Spanish language skills are required
• Associate or Bachelor's degree is a plus