Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Bilingual (Spanish and English).

Key Responsibilities

• Answer phones, emails, and live chats from customers
• Professionally respond to customer inquiries and follow up on complicated interactions
• Identify and escalate priority issues to upper management

Required Qualifications

• 1 year of customer service experience (preferred)
• 1 year of call center experience (preferred)
• Basic computer skills required (navigation, typing 30+ WPM)
• Fluent in English and Spanish (required)