Bilingual Healthcare Customer Service Rep

Job Summary

A company is looking for a Bilingual Healthcare Customer Service Representative (Remote).

Key Responsibilities

• Engage with patients to discuss healthcare needs and educate them about available programs
• Build rapport and present the value of healthcare programs while managing customer concerns
• Help members set and achieve healthcare goals through effective communication and support

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer experience, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Ability to adhere to daily schedules and responsibilities
• Able to provide dual monitors of at least 22 inches with HDMI and Display ports