Care Coordinator

Job Summary

A company is looking for an Enrollment Specialist - Care Coordinator.

Key Responsibilities:

• Conduct outbound calls for enrollment, customer satisfaction surveys, and other projects
• Receive inbound calls from members, physicians, and clients, processing requests per company policies
• Collect and validate patient demographic information, ensuring confidentiality according to HIPAA standards

Required Qualifications:

• High School Diploma or equivalent required
• Minimum 1-year experience in an office setting, preferably in telehealth support
• Experience in a medical setting preferred
• Ability to work remotely with reliable high-speed internet
• Proficient computer skills and ability to accurately enter information while communicating with customers