Client Account Administrator

Job Summary

A company is looking for a Client Account Admin (Part-Time).

Key Responsibilities

• Proactively contact customers regarding overdue accounts and negotiate payment plans
• Maintain accurate records of collection activities and collaborate with internal departments to resolve customer issues
• Adhere to collection laws and generate reports on collection performance and delinquent balances

Required Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
• Minimum of 2-3 years of experience in collections, accounts receivable, or customer service
• Experience with B2B or B2C collections is a plus
• Proficiency in GoogleSuite and experience with Zuora or Monto is a plus
• Knowledge of collection laws and regulations is a plus