Client Success Specialist

Job Summary

A company is looking for a Client and Product Success Specialist I to ensure customer satisfaction and success with their products and services.

Key Responsibilities

• Develop and maintain strong relationships with customers
• Develop and execute success plans tailored to each customer's goals
• Proactively identify and resolve customer issues and concerns

Qualifications

• 2+ years of experience in customer success, account management, or a related field
• High School Diploma or GED; Associate's or Bachelor's degree in a relevant field is a plus
• Technical aptitude and a willingness to learn new software and systems
• Ability to manage multiple accounts and projects simultaneously
• Experience in a SaaS or technology company is preferred