Clinical Support Specialist

Job Summary

A company is looking for a Clinical Support Specialist for the Northeast Region.

Key Responsibilities

• Serve as the primary point-of-contact for patients during their treatment and recovery process
• Provide timely assistance on administrative, medication, and service management issues via phone, chat, or email
• Collaborate with medical and behavioral health clinicians to ensure high-quality telehealth care support

Required Qualifications

• 1-2 years of related experience in a medical environment (e.g., Medical Assistant, Pharmacy Tech)
• Bilingual in Spanish is preferable but not required
• Experience in a high-volume contact center or care delivery environment
• Comfort with technology and navigating multiple software platforms
• Access to a private work environment suitable for remote work and video conferencing