Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities:

• Provide accurate information and assistance in response to customer inquiries
• Accept calls professionally and determine the nature of the call to take appropriate action
• Meet quality performance standards while ensuring timely follow-up on inquiries

Required Qualifications:

• Minimum High School diploma or equivalent
• 2-3 years of customer contact experience preferred
• Experience in the hospitality, healthcare, or pharmaceutical industry
• Ability to work autonomously in a virtual environment
• Bilingual skills are a plus