Customer Service Representative

Job Summary

A company is looking for an Experienced Customer Service Representative with a trades background.

Key Responsibilities

• Handle inbound customer service and appointment-setting calls professionally
• Work directly with CRM tools such as ServiceTitan, Jobber, or HouseCallPro
• Apply trades industry expertise to understand client needs and deliver solutions

Required Qualifications

• Hands-on experience with ServiceTitan, HouseCall Pro, or Jobber
• Proven customer service track record in trades/service industries
• Tech-savvy with the ability to navigate tools like Trello, Slack, and Dialpad
• High school diploma or equivalent
• Minimum of 1 year of relevant experience