Customer Service Supervisor

Job Summary

A company is looking for a Customer Service Supervisor to oversee customer service operations and manage sales office personnel.

Key Responsibilities:

• Manage and supervise Sales Office personnel, ensuring excellent customer service
• Oversee sales order processes and ensure compliance with company policies
• Support forecasting and reporting activities, and coordinate logistics operations

Required Qualifications:

• 3+ years of experience in customer service, order management, or sales operations
• Bachelor's degree or comparable work experience
• Proven supervisory or leadership experience
• Strong order management experience in B2B environments
• Familiarity with inventory coordination and logistics processes