Customer Success Representative

Job Summary

A company is looking for a Customer Success Representative to manage client accounts for a legal marketing company.

Key Responsibilities

• Onboard new clients and guide them through the intake process
• Act as the main point of contact for assigned clients and maintain strong relationships
• Review marketing results with clients and recommend additional services as appropriate

Required Qualifications

• Own a computer, phone, and have reliable internet access
• Available for at least 20 hours/week, Monday-Friday, during business hours
• Comfortable learning about various attorney practice areas
• Willing to study the company's marketing approach
• Familiarity with Zoom Phone and Zoho is a plus