Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to enhance the customer journey and resolve queries.

Key Responsibilities

• Answer incoming contacts via various channels and provide exceptional service
• Document customer interactions and collaborate with internal teams to address issues
• Identify customer needs and suggest improvements to enhance the customer experience

Required Qualifications

• 1 year of experience in Customer Service, Customer Experience, or Inside Sales
• Ability to work independently in a remote environment
• Must pass required training for the position