Customer Support Specialist

Job Summary

A company is looking for a CPC Processor Customer Support.

Key Responsibilities

• Process medical record requests by handling calls from patients, insurance companies, and attorneys
• Document information across multiple platforms using two computer monitors
• Work in a high-volume production environment, maintaining productivity and efficiency

Required Qualifications

• Proficient in Microsoft Office, including Word and Excel
• Experience in a call center or customer support role
• Ability to work full-time, Monday to Friday, from 8 AM to 4:30 PM EST
• Comfortable working remotely and using company-provided equipment
• Willingness to comply with health screening and vaccination requirements