Implementation Specialist

Job Summary

A company is looking for an Implementation Specialist to enhance customer onboarding and drive product adoption.

Key Responsibilities

• Deliver high-quality customer interactions and manage multiple implementations
• Coordinate with various teams to execute implementation plans
• Build and maintain a scalable customer onboarding journey to drive platform adoption

Required Qualifications

• At least 2+ years of implementation or onboarding experience
• Experience in an early-stage, high-velocity startup environment
• Ability to build rapport quickly and adapt relationships based on customer needs
• Proven ability to cultivate deep relationships with clients
• Experience in the construction technology space or roofing industry is a plus