Veterinary Support Representative

Job Summary

A company is looking for a Veterinary Prescription Support Representative to provide customer service in a remote setting.

Key Responsibilities

• Handle inbound and outbound calls for prescription ordering, tracking, and enrollment
• Perform follow-up calls regarding out-of-stock alerts and credit card updates for subscription orders
• Navigate multiple systems efficiently while maintaining rapport with customers

Required Qualifications, Training, and Education

• Must reside in the United States, excluding California, New York, Pennsylvania, and Washington
• Experience in a pharmacy setting is a plus but not required
• Must have a personal computer with Windows 11 and a wired internet connection
• Valid antivirus software must be installed and up to date
• Must have a USB headset with a microphone and dual monitors