Director of Renewals

Job Summary

A company is looking for a Director of Renewals to oversee customer retention and growth strategies.

Key Responsibilities

• Lead the regional team to achieve annual renewal bookings quota
• Manage and develop a team of Customer Retention Specialists and Executives
• Collaborate cross-functionally to enhance customer retention and increase annual recurring revenue

Required Qualifications

• Bachelor's Degree in Business, Marketing, or a related field
• Minimum 7 years of related experience in a software or technology company
• Experience in managing a high-performing team
• Knowledge of SaaS and CRM/ERP systems
• Familiarity with automation and analytics technologies