Enrollment and Eligibility Representative

Job Summary

A company is looking for an Associate Enrollment and Eligibility Representative.

Key Responsibilities

• Research and resolve enrollment errors by comparing reports with system information and CMS records
• Prepare, process, and maintain new member or group enrollments while responding to eligibility inquiries
• Perform basic clerical functions and reconcile eligibility discrepancies and transactional data

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of experience in an office setting using a telephone and computer
• 1+ years of customer service experience
• Stable work experience with basic computer skills, including Microsoft Windows