Enrollment Team Lead

Job Summary

A company is looking for a Team Lead, Enrollment (Remote) SQL Preferred.

Key Responsibilities

• Oversee Enrollment Specialists to ensure compliance with service level agreements and quality standards
• Manage staff performance, including quality reviews and disciplinary actions
• Identify process improvement opportunities and implement continuous improvement methodologies

Required Qualifications, Training, and Education

• Associates Degree in business, healthcare, or a related field, or equivalent work experience
• Minimum of three years of healthcare experience, including at least one year in enrollment/eligibility or similar roles
• Proficiency in Microsoft Office applications
• Expertise in Facets subscriber/member setup and benefits eligibility
• SQL knowledge preferred