Job Summary
A company is looking for a Licensed Benefit Enrollment Specialist.
Key Responsibilities
- Conduct inbound and outbound calls, as well as virtual appointments, to support sales and enrollment efforts
- Provide clear, accurate information on eligibility, procedures, and program benefits to assist customers with the enrollment process
- Accurately complete and verify enrollment applications, ensuring compliance with program requirements and documentation standards
Required Qualifications
- Active Life and Health License is required
- Proven experience in a customer service or call center role
- Strong interpersonal skills with the ability to effectively interact with customers from diverse backgrounds
- Ability to multitask and prioritize tasks in a high-volume, fast-paced environment
- Previous experience in enrollment or healthcare-related programs is a plus
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