QMCSO Lead

Job Summary

A company is looking for a QMCSO Lead responsible for managing daily operations of QMCSO services and ensuring compliance with legal requirements.

Key Responsibilities

• Guide QMCSO analysts to meet quality standards and timelines for case completion
• Act as the primary contact for clients regarding service delivery and complex case issues
• Administer QMCSO services, including reviewing and verifying medical child support orders for compliance

Required Qualifications

• Experience in client-facing positions
• Extensive experience with benefits administration, especially QMCSOs
• Proven experience in a leadership or supervisory role within benefits, HR, or consulting
• Experience with ERISA and relevant federal and state regulations
• Bachelor's degree in Human Resources, Business Administration, or a related field (Preferred)