Regional Account Manager

Job Summary

A company is looking for a Regional Account Manager (Remote) who must reside in the Eastern or Central Time Zone.

Key Responsibilities

• Oversee regional communication and manage new business implementations to meet client expectations
• Measure and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), while developing business plans
• Establish relationships with key decision-makers and perform client business reviews with regular financial reporting

Required Qualifications

• Prior experience in travel management or related business travel account management
• Experience in implementing and managing large market or regional clients
• Thorough knowledge of business travel account management and operations
• Adept with travel industry technology and processes
• Demonstrated ability to build and maintain customer portfolios and client relationships