Job Summary
A company is looking for a Coach - Remote.
Key Responsibilities
- Supervise assigned team to meet or exceed client and corporate goals
- Hire and retain the best agents while monitoring and developing their skills
- Implement agent recognition programs and share best practices across teams
Required Qualifications
- Minimum of 12 to 18 months of call center experience, preferably as a product specialist
- Demonstrated interpersonal, coaching, and supervisory skills
- Demonstrated ability to set priorities and multi-task
- Be Coach Talent+ or Coach Growth Point certified
- Four-year college degree or directly related work experience
Comments