Job Summary
A company is looking for an Open Enrollment Specialist to support internal and external stakeholders during the open enrollment period.
Key Responsibilities
- Serve as the primary contact for Physicians, assisting with benefit selection and enrollment processes
- Provide clear information and guidance on benefit plans, eligibility requirements, and enrollment procedures
- Assist in troubleshooting and resolving issues related to the enrollment process
Required Qualifications
- Strong customer service skills with an emphasis on active listening and empathy
- Solid understanding of various benefit plans and enrollment processes
- Proficiency in using computer systems and software for data management
- Strong organizational skills to manage multiple tasks and interactions effectively
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