Talent Acquisition Manager

Job Summary

A company is looking for a Talent Acquisition Manager for Customer Care.

Key Responsibilities

• Lead and develop a team to meet and exceed hiring goals for Customer Care and Onboarding
• Act as a strategic partner to leadership, leveraging data to build hiring strategies aligned with business objectives
• Drive operational excellence by owning recruiting metrics and implementing process improvements for efficiency

Required Qualifications

• 3+ years of experience leading high-performing recruiting teams
• 8+ years of full-cycle recruitment experience in a fast-paced environment, preferably in SaaS or technology
• Demonstrated ability to influence senior leaders and drive business outcomes using data
• Experience with high-volume hiring and managing multiple hiring plans simultaneously
• Commitment to building diverse and inclusive teams