Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Lead technical onboarding and implementation for new customers, including planning and success metrics
• Own the post-sales relationship from a technical standpoint, serving as the main point of contact for customer teams
• Develop and execute structured implementation plans to ensure customers achieve First Time to Value quickly

Required Qualifications

• 4+ years in a post-sales technical role (e.g., TAM, Solutions Engineer, Implementation Consultant)
• Strong understanding of enterprise infrastructure (e.g., networking, containers, security protocols)
• Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations)
• Experience working with enterprise customers in regulated industries
• Ability to thrive in a startup environment comfortable with ambiguity and self-directed