Renewals Manager

Job Summary

A company is looking for a Renewals Manager to lead a team focused on managing renewals, reducing churn, and protecting revenue.

Key Responsibilities

• Own renewal forecasting and lead structured forecast cadences to ensure renewal plans are in place
• Manage and coach a team on renewal strategy, driving accountability around success plans and milestones
• Identify churn risks and collaborate cross-functionally to improve renewal efficiency and customer experience

Required Qualifications

• 3-6 years of experience in Customer Success, Renewals, or Sales leadership within a SaaS environment
• Proven ability to lead a team to achieve revenue goals while balancing customer outcomes
• Track record of accurate forecasting and structured deal reviews
• Strong commercial acumen with experience in complex deals and procurement processes
• Excellent coaching and team development skills