Senior Customer Success Architect

Job Summary

A company is looking for a Senior Customer Success Architect.

Key Responsibilities

• Serve as a senior technical leader and strategic advisor to enterprise accounts, maximizing the value of identity investments
• Lead architecture assessments and optimization initiatives for secure deployments
• Identify product opportunities and collaborate with teams to align customer needs with solutions

Required Qualifications

• 7+ years of experience in a technical, customer-facing role such as Customer Success Architect or Solutions Architect
• Proven success managing relationships with Fortune 500 or large enterprise accounts
• Deep technical knowledge in Identity & Access Management (IAM) and related technologies
• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience)
• Experience with CRM platforms like Salesforce and ability to work in a fast-paced environment