Solutions Engineer

Job Summary

A company is looking for a Solutions Engineer to collaborate with various teams and customers to implement SMS marketing strategies.

Key Responsibilities

• Become an expert on the platform and support the sales team in showcasing its capabilities to prospects
• Lead technical discovery calls and document new requests for the Product team
• Provide technical support and collaborate on proof of concepts for complex customer use cases

Required Qualifications

• At least 3 years of experience as a sales or solutions engineer, support engineer, or in a related technical role
• Knowledge of ecommerce, with a preference for experience in the Shopify ecosystem
• Experience in a customer-facing, revenue-driving role
• Technical proficiency with front-end web technologies and APIs
• Experience working with enterprise-level customers and cross-functional teams