Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Customer Service Representative - Remote.

Key Responsibilities:

• Provide information about SNAP EBT transactions to customers
• Deliver exceptional customer service by addressing inquiries and resolving complaints
• Maintain a thorough understanding of products, services, and policies to assist customers effectively

Required Qualifications:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Bilingual in English and Spanish
• Computer/technology savvy with the ability to operate multiple windows and tabs
• Superb attendance record