Bilingual French Call Center Representative

Job Summary

A company is looking for a Call Center Representative - Bilingual French.

Key Responsibilities

• Provide consultative support to store personnel and customers regarding products and services
• Receive and respond to customer inquiries via calls, emails, and written correspondence
• Document customer interactions accurately in the Customer Relationship Management (CRM) System

Required Qualifications

• Bilingual in French and English
• High school diploma or equivalent required
• 2+ years of call center or customer service experience preferred
• Previous experience working within a CRM system strongly preferred
• Authorized to work for any employer in the United States