Bilingual Senior Customer Service Representative

Job Summary

A company is looking for a Bilingual English and Spanish Senior Customer Service Representative.

Key Responsibilities

• Provide exceptional customer service to clients in both English and Spanish
• Assist customers with inquiries, issues, and product information
• Resolve customer complaints effectively and efficiently

Required Qualifications

• Fluency in English and Spanish, both spoken and written
• Previous experience in a customer service role
• High school diploma or equivalent
• Ability to work in a fast-paced environment
• Proficiency with computer systems and software