Job Summary
A company is looking for a Call Center Representative for a 12-month contract position.
Key Responsibilities
- Professionally answer calls and address inquiries, routing them as needed
- Perform research to provide required information to callers and escalate complex issues
- Complete administrative tasks and maintain accurate call logs
Required Qualifications
- Call Center experience
- Ability to use a computer effectively
- Dependable with adherence to schedule
- Ability to work in a high-volume, sometimes stressful environment
- Ability to read, write, and speak English
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