Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Interacting with customers to provide excellent service, answer questions, and resolve issues
• Utilizing critical thinking to remain solution-focused during customer interactions
• Promoting online banking and guiding customers through self-service options

Required Qualifications

• High school diploma or equivalent
• Two to four years of relevant experience
• Ability to work independently in a remote setting
• Familiarity with digital applications related to banking
• Associates Degree, Bachelor's Degree, or some college experience preferred