Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - Latin America Contractor.

Key Responsibilities

• Engage proactively with customers during their onboarding journey and provide personalized support
• Drive customer activation and monitor progress towards onboarding benchmarks
• Collaborate with internal teams to resolve customer issues and enhance the onboarding experience

Required Qualifications

• Background in sales with a proven ability to meet targets
• Experience in customer success or related fields, with a track record of maintaining customer relationships
• Self-motivated and goal-oriented, capable of working independently
• Strong organizational skills for accurate tracking and reporting of customer interactions
• Ability to adapt to evolving customer needs and business goals