Outreach Specialist

Job Summary

A company is looking for an Outreach Specialist I to engage with members and encourage their participation in health programs and services.

Key Responsibilities

• Make outbound calls to motivate members to engage with health services
• Explain program benefits and address member inquiries with empathy
• Gather member information and direct them to appropriate care resources

Required Qualifications

• High school diploma or equivalent required
• 1+ year of customer service or administrative experience, preferably in a call center or healthcare setting
• Strong personal accountability and commitment to high-quality service
• Ability to manage workload independently and adapt to changing priorities
• Collaborative team player in a mission-driven environment