Patient Contact Center Representative

Job Summary

A company is looking for a Patient Contact Center Representative - Billing / Collections.

Key Responsibilities

• Handle incoming and outgoing patient calls regarding billing inquiries and collections
• Perform collection activities and offer payment arrangements as needed
• Document all actions taken on accounts and ensure compliance with guidelines and standards

Required Qualifications

• High School Diploma or GED
• Minimum of one (1) year experience in collections, customer service, or business office
• Solid knowledge of Revenue Cycle functions
• Proficiency in personal computer programs necessary for job duties
• Ability to work independently within established guidelines