Remote Call Center Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Assist customers with inquiries related to claims, account management, and website navigation
• Manage a steady volume of incoming calls while navigating multiple systems
• Provide comprehensive solutions to customer inquiries regarding supplemental benefits

Required Qualifications

• High school diploma, GED, or college degree
• Minimum of 6 months of customer service experience
• Completion of a mandatory paid training program with 100% attendance
• Successful completion of a background check
• Ability to work weekends and manage multiple tasks effectively