Licensed Telesales Agent

Job Summary

A company is looking for a Licensed Telesales Agent to engage with prospective members and support member services.

Key Responsibilities

• Support inbound and outbound call campaigns, educating members about products and assisting with enrollment applications
• Establish rapport with prospective members and assess their needs to convert them into customers
• Assist current members in evaluating their coverage and making necessary plan changes while meeting sales quotas

Required Qualifications

• Possession of a valid/current state health insurance license with required Continuing Education Credits
• Flexibility to work weekends and evenings as needed
• Proficiency in computer operations and ability to navigate multiple systems
• Demonstrated commitment to compliance and ethical conduct
• At least 3 months to 1 year of experience in telesales or teleservice is preferred