Retention Sales Associate

Job Summary

A company is looking for a Virtual Retention Sales Representative.

Key Responsibilities

• Support customer retention efforts by addressing disconnect requests and resolving issues
• Encourage retention through proactive outreach and upselling additional products
• Meet or exceed retention goals and promote customer satisfaction initiatives

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Ability to work independently with minimal supervision
• Must reside in the specified states within the company's West Division
• Demonstrated ability to work in a virtual environment with necessary home office setup