Senior HR Services Specialist

Job Summary

A company is looking for a Senior Employee Services Specialist.

Key Responsibilities

• Provide support on the Employee Services Help Desk, addressing or escalating employee inquiries
• Serve as a primary contact for complex employee inquiries, offering expert guidance and resolutions
• Mentor and support junior Employee Services Representatives, fostering their professional growth

Required Qualifications

• Bachelor's degree and 5 years of relevant experience in Human Resources or related field
• Proficiency in HR information systems, specifically ADP
• Experience with high-volume remote contingent workforce
• Proven ability to handle complex HR inquiries independently
• Strong support and mentoring skills