Job Summary
A company is looking for a Manager - Training and Quality.
Key Responsibilities
- Lead and develop a team of trainers and quality assurance staff
- Create and implement policies and procedures to meet departmental goals
- Coordinate training sessions and provide feedback during employee meetings
Required Qualifications
- Expert level understanding of Flexible Spending Arrangements and related benefits
- Experience in managing internal and external partner relationships
- Ability to multi-task and lead multiple projects simultaneously
- Experience in quality assurance and process improvement
- Comfortable administering constructive feedback and disciplinary action
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