Head of Deal Operations

Job Summary

A company is looking for a Head of Deal and Support Operations.

Key Responsibilities

• Lead the design and implementation of standards and practices for Enterprise Deal Operations and Customer Advocacy teams
• Develop a repeatable playbook to support sales for complex customer segments
• Establish new processes for deal reviews, approvals, and governance practices to enhance operational efficiency

Required Qualifications

• 15+ years of experience in senior leadership roles within a Deal Desk or equivalent function
• Minimum 7 years of experience in a people management role
• Experience managing high-value, complex deals in a high-growth technology environment
• Expertise in building quote-to-cash and finance systems and processes
• Strong business acumen, preferably with a background in finance or business